Privacy notice
Last updated: October 2026. This is a translation for convenience; the Spanish version is the official notice under Mexican law.
Who is responsible
Juan Francisco Caparrós ("PROA"), located at Calle Nok Be, Manzana 29, Lote 13, Colonia Aldea Zamá, C.P. 77760, Tulum, Quintana Roo, Mexico, is responsible for the personal data you provide.
What data we collect
Through the contact form, WhatsApp or email we may collect your name, phone or WhatsApp number, email address, property type, number of units and anything you choose to share in your message. We do not collect sensitive personal data.
How we use it
Necessary purposes:
- Responding to your request and scheduling the assessment.
- Preparing and sending proposals and quotes.
- Providing and following up on the services you hire.
Additional purpose: sending you information about our services. If you don't want to receive it, write to juan@proahq.com. Opting out does not affect the services you request.
Who we share it with
We do not sell or share your data with third parties for their own purposes. We only share it when a competent authority requires it by law. We use technology providers (web hosting, email and messaging) that process it only to provide their services to us.
Your rights (ARCO)
You can access, correct or delete your data, object to its use, or withdraw your consent. Send your request to juan@proahq.com with your name, a way to reply to you, an ID and a description of what you are requesting. We will respond within 20 business days.
Cookies
This site does not use advertising or tracking cookies.
Changes to this notice
Any change to this notice will be posted on this page.